Case Studies
Changing factoring company due to poor service
A Midlands based manufacturing company contacted us with a tale of very poor service from their existing factoring company who seemed to be unable to keep an accurate sales ledger on their behalf. Due to the factor's inability to allocate payments from customers at least half of the outstanding debts were in the "end column" and therefore disapproved and not funded whilst in the current columns lay the payments received from the customers which hadn't been allocated.
This particular factoring company seemed to have an unusually large staff turnover many of whom promised to tackle this problem of poor accounting but who never actually got around to it before they also moved on.
We pride ourselves on our high levels of customer service and it didn’t take us long to move this particular company to its new home.
About Ashley
Ashley Commercial Finance have been providing invoice finance services for all types of businesses since 1994. We have helped thousands of clients across a vast range of businesses including commercial printers, security guards, taxis, temporary staff agencies, recruitment.
Our independence and lack of bureaucracy means that funding can be in place for new clients within 24 hours of receiving sales invoices. We do not charge 'up front fees' for a free no obligation quotation.
Also, unlike many other invoice finance companies we allow clients to choose which customers we deal with, thus avoiding paying unnecessary fees.
While the high street banks are restricting financing for small business loans and overdrafts, invoice finance sometimes called invoice factoring and invoice discounting will continue to fill this cash flow need and ultimately expand or replace the banks role with small businesses.
Ashley are the friend of the smaller business through good times and bad!