Factoring Case Studies
Changing factoring company due to poor service
A Midlands based manufacturing company contacted us with a tale of very poor service from their existing factoring company who seemed to be unable to keep an accurate sales ledger on their behalf. Due to the factor's inability to allocate payments from customers at least half of the outstanding debts were in the "end column" and therefore disapproved and not funded whilst in the current columns lay the payments received from the customers which hadn't been allocated.
This particular factoring company seemed to have an unusually large staff turnover many of whom promised to tackle this problem of poor accounting but who never actually got around to it before they also moved on.
We pride ourselves on our high levels of customer service and it didn’t take us long to move this particular company to its new home.